Warranty Issues

[kend]

Many companies are requiring that a receipt, (proof of purchase), accompany the "warranty", be sent to the OEM for validation.

 

If a product is not registered, under the warranty program by the OEM, any and or all repairs may not be covered by the warranty.

 

Tackle companies are taking this approach, because of all the purchases made on ebay, garage sales, or the like.

Some buyers get used merchandize, for pennies on the dollar, then try to get a new one from the OEM.

[Guest One More Cast]

Many companies are requiring that a receipt, (proof of purchase), accompany the "warranty", be sent to the OEM for validation.

 

If a product is not registered, under the warranty program by the OEM, any and or all repairs may not be covered by the warranty.

 

Tackle companies are taking this approach, because of all the purchases made on ebay, garage sales, or the like.

Some buyers get used merchandize, for pennies on the dollar, then try to get a new one from the OEM.

 

Great advice.

 

Lost your reciept and have a warranty issue? Take your broken rod back to the shop you bought it from, have them send it back on their letterhead. Warranty issues dealt with by a dealer are handled a little more smoothly.

 

Bought a rod from a catalogue? First of all, shame on you but if you did, have them track down your credit card reciept. Not fool-proof but it works sometimes.

 

Joseph

[Scott Ferguson]

In my experience, registration of a new product rarely has anything to do with the warranty. Product registration information goes directly to the marketing department. That's why they ask you so many questions not related to the product that you purchased. They want you to think your warranty depends on returning the card, but it doesn't. Read the warranty card that came with any product and find a line that says warranty not valid without registration. You can't. ALWAYS keep the receipt.