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St Croix's New Service Policy


Mark K

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Is it better than lifetime warranty broken for any reason return it with 20$ check we'll fix or replace? Doesn't seem like it. Seems like specific reasons to reject previous lifetime waranty if its been used.

 

More clear, yes.

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Is it better than lifetime warranty broken for any reason return it with 20$ check we'll fix or replace? Doesn't seem like it. Seems like specific reasons to reject previous lifetime waranty if its been used.

 

More clear, yes.

 

I like the "Gold Star Plan" and the others, cause most of the time you break a rod, it's your fault.

 

Similar to Loomis' expediter service, which I used a couple of times now.

 

I'm about to return 2 St Croix rods that got smashed in baggage on a plane. I'd be out $340 bucks. I'm going to pay a $100 and get two brand spankin' new rods...with the option to...heh...heh...upgrade.

 

Prior to this I'd be out of luck. Actually, I'm not sure why I saved the rods, since they were pretty much graphite tooth picks.

 

You can't beat it. It's like an insurance policy witha $50 dollar deductable.

 

And the new St. Croix Avids are darn nice rods to boot. The quality is very nice now.

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I like the "Gold Star Plan" and the others, cause most of the time you break a rod, it's your fault.

 

Similar to Loomis' expediter service, which I used a couple of times now.

 

I'm about to return 2 St Croix rods that got smashed in baggage on a plane. I'd be out $340 bucks. I'm going to pay a $100 and get two brand spankin' new rods...with the option to...heh...heh...upgrade.

 

Prior to this I'd be out of luck. Actually, I'm not sure why I saved the rods, since they were pretty much graphite tooth picks.

 

You can't beat it. It's like an insurance policy witha $50 dollar deductable.

 

And the new St. Croix Avids are darn nice rods to boot. The quality is very nice now.

 

I was under the impression St.Croix took Avids back regardless previously despite what the policy stated. They took one of my Avids back no questions asked. I have heard as much from others. Have you tried to return your smashed rods Mark?

 

 

 

 

 

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I was under the impression St.Croix took Avids back regardless previously despite what the policy stated. They took one of my Avids back no questions asked. I have heard as much from others. Have you tried to return your smashed rods Mark?

 

 

Maybe an Avid Fly Rod. I don't think spinning and casting rods. Yes they have been pretty liberal with replacing for me too, so they might have. But these are flat out smashed in the butt section. I would have been embarrased to ask.

 

Regardless 50 bucks is perfectly fair.

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Maybe an Avid Fly Rod. I don't think spinning and casting rods. Yes they have been pretty liberal with replacing for me too, so they might have. But these are flat out smashed in the butt section. I would have been embarrased to ask.

 

Regardless 50 bucks is perfectly fair.

 

 

I hear ya in your case. I hope this doesn't signal St.Croix disputing every claim. Usually clearing something up like this signals cost cutting.

 

I'm excited for you for the new rods.

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