rich mc Posted April 25, 2017 Report Share Posted April 25, 2017 i broke my 7wt streamlight rod that i won at the 2nd isa fly show tip got crunched in a door mishap. i sent it in last week they called today, i paid the $10 fee and its on the way back home great service rich mc Quote Link to comment Share on other sites More sharing options...
Jim Wright Posted May 7, 2017 Report Share Posted May 7, 2017 Indeed! Quote Link to comment Share on other sites More sharing options...
ronk Posted May 7, 2017 Report Share Posted May 7, 2017 i broke my 7wt streamlight rod that i won at the 2nd isa fly show tip got crunched in a door mishap. i sent it in last week they called today, i paid the $10 fee and its on the way back home great service rich mcRich What Bean did is only what they were obligated to do. I question whether they'd offer to go beyond their obligation by replacing a rod that wasn't broken but simply lost the way Rajeff did for me with my Echo rod.Trully Great service. Quote Link to comment Share on other sites More sharing options...
rich mc Posted May 9, 2017 Author Report Share Posted May 9, 2017 rod came back last week i think they replaced two sections rich Quote Link to comment Share on other sites More sharing options...
Nickk Posted June 1, 2017 Report Share Posted June 1, 2017 Rich What Bean did is only what they were obligated to do. I question whether they'd offer to go beyond their obligation by replacing a rod that wasn't broken but simply lost the way Rajeff did for me with my Echo rod.Trully Great service. really? do you think that a rod company is obligated to replace an accidentally broken rod? Sounds to me like they went above and beyond by replacing it for a nominal fee. Quote Link to comment Share on other sites More sharing options...
ronk Posted June 2, 2017 Report Share Posted June 2, 2017 really? do you think that a rod company is obligated to replace an accidentally broken rod? Sounds to me like they went above and beyond by replacing it for a nominal fee. If they advertise that they'll replace a broken rod (most cos. do these days) than they are in fact obligated.In my case Echo had no obligation to replace a lost rod but did so anyway.So yea really. Quote Link to comment Share on other sites More sharing options...
Nickk Posted June 2, 2017 Report Share Posted June 2, 2017 If they advertise that they'll replace a broken rod (most cos. do these days) than they are in fact obligated.In my case Echo had no obligation to replace a lost rod but did so anyway.So yea really. whoa, I didn't realize that. I concur Quote Link to comment Share on other sites More sharing options...
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